Marketing Analytics
This project presents an end-to-end marketing analytics solution built for an online retail business experiencing declining customer engagement and conversion rates despite actively running new marketing campaigns. The objective was to conduct a detailed analysis of the business's marketing and customer data, identify the root causes of underperformance, and deliver actionable recommendations through an interactive Power BI dashboard.
The full pipeline covers data extraction and transformation in Microsoft SQL Server, sentiment analysis in R, and final visualisation and reporting in Power BI.


